Private Tutoring Consultation
Contact Edupola About Private Tutoring in Bali
The Edupola admin answers questions about private tutoring in Bali on WhatsApp 0816-4896-919, by email at edupola.adm@gmail.com, and through the form on this page. Replies come seven days a week within the admin hours listed below, and the checklist further down shows what to put in your first message.
Contact Channels
Contact Details for the Edupola Admin
WhatsApp, email, and the message form go straight to the Edupola admin. Pick the one that suits the length of your question and whether you need to attach anything.
-
WhatsApp 0816-4896-919
Short questions about a program, a fee, or the days that suit your family get the quickest answer here. The link opens the chat with a short greeting already typed.
-
Email the admin
Write to edupola.adm@gmail.com when you want to attach a school report, a list of topics from the teacher, or an exam timetable.
-
Message form
Name, email, and message fields further down this page, for when you would rather type in the browser.
-
Instagram and Facebook
Edupola's accounts on both platforms are named edupolaofficial. Questions about lessons, fees, and schedules go to WhatsApp or email.
Admin Hours
Admin Hours for Tutoring Questions in Bali
These hours apply to WhatsApp, email, and the message form alike. Weekend shifts are shorter than weekday ones.
| Day | Admin replies between |
|---|---|
| Monday to Friday | 08:00 and 21:00 WITA |
| Saturday | 08:00 and 18:00 WITA |
| Sunday | 09:00 and 15:00 WITA |
Before You Write
What Should Your First Message Include?
A complete first message saves several rounds of questions and gives the team what it needs to find a suitable private tutor.
-
Program and level
For example Grade 4 Mathematics, IGCSE Chemistry in Year 10, IELTS for a university application, or everyday Indonesian through BIPA for an adult learner.
-
Curriculum and subject names
Say which curriculum the school follows, such as Kurikulum Merdeka, Cambridge, or IB, and copy the subject names as they appear on the report card.
-
Where the lessons happen
Name the area or neighborhood, for instance Renon, Canggu, Ubud, or Singaraja. If you prefer online tutoring, say so and skip the address.
-
Days, times, and session length
List the days and times you can keep every week and the session length you want: 60, 90, or 120 minutes.
-
Teaching language and current difficulty
English or Indonesian, plus a line on what is hard right now, such as fractions in word problems, balancing equations, or essay structure, and the date of the next school test.
-
A name and an active WhatsApp number
The name of the parent or adult learner and a number that is checked daily, so the fee details and news about the tutor reach the right person.
What Happens Next
How Private Tutoring in Bali Starts After You Write
-
Step 1
The admin replies and fills the gaps
During admin hours the Edupola admin reads your message and asks about anything missing, often the school curriculum or the exact area.
-
Step 2
You settle the program and the timetable
Together you agree on the program, the session length, the number of sessions each month, and the lesson days and times, either at home in Bali or online.
-
Step 3
The team finds a tutor
With the timetable fixed, the team finds a tutor who matches the subject, the teaching language, and the distance to your home within 1 to 5 working days. The admin sends you the tutor's details on WhatsApp.
-
Step 4
Fee details and payment
Before the first session, the admin sends the per-session fee in writing, based on the program and session length you agreed on. Nothing is binding until you accept those details. Each package period is paid in advance by bank transfer or e-wallet.
-
Step 5
The first 2 weeks
If the student and tutor are not a good fit within the first 2 weeks, tell the admin. The team finds a replacement tutor at no extra cost.
Admin Services
What the Edupola Admin Can Sort Out
The admin handles new families, students already taking lessons, and people who want to teach.
-
Choosing a program
Narrowing down the right program, for example reading and counting for a child starting primary school, UTBK SNBT preparation in Year 12, or BIPA for a family member who has just moved to Bali.
-
Fees
Private tutoring starts from IDR 96,000 per 60-minute session and differs by program. Your final fee follows the program, the session length, and the number of sessions each month: 4 to 28 for school subjects and test preparation, 4 to 16 for piano.
-
Renewing or stopping lessons
A package renews automatically when two or one sessions remain, and the renewal invoice is issued at that point. To stop, message the admin on WhatsApp before that invoice is issued. If you stop while a package is running, the sessions already used are recalculated at the non-package rate, which differs from the package price.
-
Feedback and complaints
Tell the admin when sessions keep moving or the material drifts away from what the school is teaching. A tutor who is not a good fit falls under Step 5 above.
-
Teaching with Edupola
People who want to tutor apply through the tutor registration page, which is separate from student registration.
-
Your data
How Edupola stores and uses the name, WhatsApp number, and email you send is set out in the privacy policy, currently in Indonesian.
No Office Visit
Arranging Lessons From Home or From Abroad
Consultation, registration through the form on the registration page, and payment all happen without a visit to the Edupola office. The office is not used for lessons. Sessions take place at the student's home, at another place you choose, or online. If you pick a venue that charges for the space, such as a café or a rented room, the family pays that cost on top of the lesson fee.
Families who are away from Bali can keep lessons going through online tutoring on Zoom or Google Meet. The programs, progress reports, and registration steps match those for in-person lessons, and online sessions are recorded.
Location
In-Person Tutoring Areas Across Bali
Tutors travel to students' homes in the five areas below. Mention your district or neighbourhood when you contact the admin.
-
Denpasar
The provincial capital, four districts: Denpasar Barat, Denpasar Timur, Denpasar Selatan, and Denpasar Utara.
-
Badung
South Badung: Kuta and Legian, Seminyak and Kerobokan, Canggu and Umalas, Jimbaran and Pecatu, and Nusa Dua and Benoa.
-
Gianyar
The Ubud area: Ubud, Batubulan, Sukawati, and Tegallalang.
-
Sanur
The east coast: Sanur Kaja, Sanur Kauh, Intaran, and the Sanur Beach area.
-
Tabanan and Buleleng
West and north Bali: Tabanan, Kediri, Singaraja, and Lovina.
Can't find your area? Ask the admin whether a tutor is available where you live. Where no tutor is available in person, lessons run online.
Questions
Questions About Contacting Edupola
How much notice do I need to give to move a session?
Tell the tutor or the admin no later than the day before the session. It moves to a new time you both agree on, and your package keeps its full count of sessions. A change sent too close to the lesson can count as a used session, because the tutor has already set the time aside and may be on the way.
Do I pay anything to ask about private tutoring?
No. Questions about programs, fees, schedules, and learning needs are answered free of charge. Fees apply only to lesson sessions that have been scheduled.
When will a message sent at night be answered?
You can send a WhatsApp message, an email, or the form at any hour. Anything that arrives after closing is answered in the next admin shift, so a message sent late on Saturday gets a reply on Sunday from 09:00 WITA.
Do lessons have to fit inside admin hours?
No. Admin hours only cover replies to messages. Lesson times are agreed during the consultation and can be set outside those hours, weekends included.
Can I pay the tutor directly?
No. Fees are paid to the official account in the company's name. The Edupola team never asks for payment to a personal account, and that includes the tutor's own account.
What if the form does not open WhatsApp?
Some browsers block new windows. If nothing opens after you press Send, copy your message and send it straight to 0816-4896-919 on WhatsApp, or email it to edupola.adm@gmail.com.
Which WhatsApp number belongs to Edupola?
The official Edupola WhatsApp number is 0816-4896-919, and every WhatsApp button on this website opens a chat with it. If someone writes from another number about lessons or payment, check with the admin on 0816-4896-919 first.
Start With One Message to the Admin
One WhatsApp message with the details from the checklist above is enough to begin. If you already know the program you want, go straight to the registration page.